Micah Gilbert
Education @
UC San Diego
- Graduated in 2025 with a GPA of 3.80
- B.S. in Mathematics and a minor in Political Science
Skills
Languages & Tools
- JavaScript & TypeScript (4y)
- React.js & jQuery (4y)
- Material UI, Sass & Basscss (2y)
- Node.js, Vite, & Express (3y)
- Firebase (3y)
- Python (4y)
- Git & GitHub Actions (4y)
- Docker (2y)
Information Technology
- Active Directory (1y)
- Cisco Catalyst Center, Infoblox, NetMRI, and Splunk (1y)
- Atlassian Collab (1y)
- ServiceNow (1y)
Miscellaneous
- Microsoft Office Suite (5y)
- Adobe Creative Cloud (2y)
- Linux (4y)
Recognitions
- UCSD IT Service Desk Technician of the Month
- UCSD IT Service Desk Make A Difference Award
- TeachAids Global Health Fellow
- UC San Diego Provost Honors
Experience
UCSD IT Services: San Diego, CA
Service Desk Lead Technician (2024-present)
- Provided clearly-communicated technical support and customer service for UCSD students, staff, affiliates, and faculty, ensuring timely resolution of issues and high customer satisfaction
- Utilized Cisco Catalyst Center, Infoblox, NetMRI, and Splunk to diagnose wired and wireless network issues ensuring reliability and quick support for campus-wide networks
- Led and trained student technicians in a shift manager role, improving efficiency and service quality
- Collaborated with Service Desk leadership to improve processes and documentation, streamlining operations and enhancing service delivery
- Built internal performance tracking tools using external APIs, MySQL, Express, React.js, Semantic UI, and Docker, documenting code and tracking progress using Atlassian tools.
TeachAids: Palo Alto, CA
Software Engineer (2020-present)
- Planned and executed the migration of a large WordPress site with approximately 1000 monthly users and over 20 custom pages, focusing on long-term customizability to improve the experience of contributors
- Utilized React.js, Sass, Basscss, and Material UI to re-implement an existing design in an accessible and responsive format, enhancing user experience
- Automated staging and production deployments to Firebase via GitHub Actions
- Developed a custom static site generation plugin for Vite, streamlining development and builds
- Collaborated with a team of over 20 college students and industry professionals to implement the UIs for the CrashCourse and CoviDB sites
- Maintained and documented an automated content collection and AI-powered article summarization system using Python and Github actions, allowing for easy quering of over 5,000 academic articles
UCSD Power Transformation Lab: San Diego, CA
Web Developer (2023-2024)
- Collaborated with Professor Michael Davidson and a graphic designer to rebuild pwrlab.org into a modern, mobile friendly, and highly accessible website.
- Used complex features of Jekyll and Liquid to make the site easily modifiable and extensible, including ensuring seamless compatibility with content written for the previous iteration
- Documented the custom features of the new site, enabling Professor Davidson to modify content as needed